Cashmere provides two utility services, water and wastewater. Water meters are read the last three working days of the month and statements are mailed within the first week of the succeeding month.

General Utility Billing Polices

Garbage services are provided by Waste Management.

Power is provided by the Chelan County PUD

Application & Contract for Service (CMC 13.01.070)

Application for utility service may be made by visiting City Hall. City Hall staff will assist you in filling out a short application and collect an account service charge.

Meter Reading, Billing, and Adjustment

Meters are read within the last three working days of the month and statements are mailed within the first week of the succeeding month. The reading and billing dates may vary as much as five (5) days because of holidays, Saturdays and Sundays.

Access to meters shall be kept clear of permanent obstructions such as dirt, debris, landscaping, rock, etc. The City may remove such obstructions at the property owner’s expense.

In cases where two or more customers receive service during a calendar month, the City Clerk-Treasurer shall prorate the charges per day. In no case will more than one minimum charge per utility service be charged during one month.

Bills will be mailed to the billing address furnished by the customer, and failure to receive a bill will not release the customer from obligation of payment when due.

Payment of Utility Bills (CMC 13.01.120)

All charges are due by 5:00 pm the Last Working day of the month in which the bills are issued and become delinquent the following business day at which time a penalty will be assessed and delinquency notice issued.

Utility Equal Payment Plan

During the month of May utilities may be set up on an equal payment plan by filling out an application at City Hall. The equal payments will be calculated by dividing the previous twelve months utility bills for the residence by eleven. Equal payments are due as detailed above under Payment of Utility Bills.

May of each year will be an adjustment month. Any over-payment will be applied to the bill for the next year, any underpayment will be due on the regular May due date. Equal payments for the next year will be adjusted either up or down to reflect the average for the previous year.

If at any time, the account becomes more than 30 days past due, the full amount owing becomes due and payable, and the equal payment agreement shall terminate.

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